XTND Analytics

Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using the XTND Analytics Dashboard (the "Service") operated by XTND ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service. Your continued use of the Service after any modifications to these Terms constitutes acceptance of those modifications.

2. Description of Service

The XTND Analytics Dashboard is a web-based analytics platform that provides:

  • Advertising Analytics: Monitoring and analysis of Meta (Facebook) advertising campaigns
  • Performance Reporting: Comprehensive reports on campaign performance, spend, and ROI metrics
  • Budget Tracking: Monitoring of advertising budgets and spending patterns
  • Audience Insights: Analysis of audience demographics and engagement metrics
  • Data Visualization: Interactive charts and graphs for campaign performance data

The Service integrates with the Meta Marketing API to provide read-only access to advertising data for analytics and reporting purposes.

3. User Accounts and Access

3.1 Account Creation

To access the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Meta Account Connection

The Service requires connection to your Meta (Facebook) advertising account through the Meta Marketing API. By connecting your account, you grant us permission to:

  • Access your advertising data using the ads_read permission
  • Retrieve campaign, ad set, ad, and insights data
  • Store and process this data for analytics purposes
  • Display aggregated and individual campaign metrics

3.3 Account Security

You agree to:

  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Not share your account credentials with third parties
  • Use strong, unique passwords for your account

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service to:

  • Monitor and analyze your own advertising campaigns
  • Generate reports for internal business purposes
  • Track advertising performance and ROI
  • Make data-driven decisions about advertising strategies

4.2 Prohibited Uses

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to other users' accounts or data
  • Reverse engineer, decompile, or disassemble the Service
  • Use automated tools to access the Service (except as expressly permitted)
  • Share, sell, or redistribute data obtained through the Service
  • Use the Service to compete with or harm our business
  • Violate any applicable laws or regulations
  • Transmit malicious code or attempt to compromise Service security

5. Meta API Data Usage Restrictions

5.1 Data Access Limitations

Our Service uses the Meta Marketing API with the following restrictions:

  • Read-Only Access: We only request the ads_read permission and do not modify any advertising content
  • No Data Creation: We do not create, edit, or delete campaigns, ads, or ad sets
  • Analytics Only: Data is used exclusively for analytics and reporting purposes
  • No Data Sharing: We do not share your advertising data with third parties

5.2 Meta Platform Policies

Your use of the Service must comply with Meta's Platform Policies, including:

  • Meta's Terms of Service
  • Meta's Data Use Policy
  • Meta's Platform Terms
  • Meta's Business Tools Terms

5.3 Data Retention

We retain your Meta advertising data for up to 365 days for analytics purposes. You may request deletion of your data at any time through our data deletion process.

6. Intellectual Property Rights

6.1 Service Ownership

The Service and its original content, features, and functionality are owned by XTND and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 User Data

You retain ownership of your advertising data. By using the Service, you grant us a limited license to access, process, and display your data solely for the purpose of providing the Service.

6.3 Meta Data

Advertising data accessed through the Meta Marketing API remains subject to Meta's terms and policies. We do not claim ownership of this data.

7. Service Availability and Modifications

7.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical issues or system failures
  • Third-party service disruptions (including Meta API issues)
  • Force majeure events

7.2 Service Modifications

We reserve the right to:

  • Modify, update, or discontinue any part of the Service
  • Change service features and functionality
  • Update these Terms with reasonable notice
  • Suspend or terminate service for violations of these Terms

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Data Accuracy

While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or timeliness of data obtained through the Meta Marketing API or displayed in the Service.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XTND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

9.4 Maximum Liability

Our total liability to you for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid us for the Service in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless XTND, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your violation of applicable laws or regulations

11. Termination

11.1 Termination by You

You may terminate your account and stop using the Service at any time by:

  • Disconnecting your Meta account from the Service
  • Requesting account deletion through our support channels
  • Ceasing to access the Service

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees (if applicable)
  • Extended periods of inactivity

11.3 Effect of Termination

Upon termination:

  • Your right to use the Service will cease immediately
  • We will delete your account and associated data within 30 days
  • You remain liable for any outstanding obligations
  • Sections of these Terms that by their nature should survive termination will remain in effect

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from or related to these Terms or the Service shall be resolved through:

  • First: Good faith negotiations between the parties
  • Second: Mediation by a mutually agreed mediator
  • Finally: Binding arbitration in accordance with [Your Arbitration Rules]

12.3 Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of [Your Jurisdiction].

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and XTND regarding the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

13.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or government actions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

XTND

Email: legal@xtnd.co.uk

Website: https://xtnd.click/xtnd-dashboard

Service Support: support@xtnd.co.uk

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last updated" date
  • Sending email notifications to registered users (if applicable)

Your continued use of the Service after any modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.

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